As an ecommerce plugin provider, we truly recognize the importance of General Data Protection Regulation (GDPR) compliance for Merchants. In order to ensure this, we have taken several steps.
Merchants can request any individual customer records be viewed and deleted. There are 2 ways for this.
1.If the app is currently installed on your store, you can simply raise the following requests via Shopify Admin Panel.
- Request deletion of customer data.
- Request to view stored customer data.
2. If the app has been uninstalled, you need to contact us at email@example.com with the view and deletion requests.
Please note that 48 hours after app uninstall from your store, we receive a request from Shopify to redact all customer data related to your store. Unless you specifically ask us to preserve customer data of your store, we are bound to delete your data, as part of App Store Requirement.
3. We checked the requirements of GDPR and according to it, we arrived at the conclusion that we don’t need to appoint a Data Protection Officer. The GDPR does NOT require every controller and processor to appoint a Data Protection Officer.
However, if your organization has appointed a DPO, we shall coordinate with her to ensure synergy in GDPR Compliance.